Labour MPs grill the UK's biggest leasehold property manager.
Ruth on her meeting with FirstPort bosses:
"‘Shoddy service and rip-off charges’. This is what countless constituents have told me over the years about their experience with FirstPort – the UK’s biggest property management company.
"Together with over 30 other Labour MPs, I had the chance to raise these issues with FirstPort Director, Martin King.
"He agreed to seven main commitments. Our group will now invite the other poorly performing managing agents and housing associations to report to us, and we hope that our campaign will bear fruit.
"More widely we will work with Government on wider reform of the sector and boost the rights of leaseholders."
Here is the list of action points agreed to by FirstPort Director, Martin King:
