HOUNSLOW COUNCIL
 

Please copy in your Ward Councillors who can assist in Council issues: Your Councillors | London Borough of Hounslow

 

For Cabinet Members please see the following link: Cabinet portfolios | Cabinet portfolios | London Borough of Hounslow

 

Email

Please use the links below to email the service required:

• Council Tax: Online form for Council Tax enquiries

• Benefits: Online form for benefits enquiries

• Housing: customerservicecentre@hounslow.gov.uk

• Housing repairs (non-emergency): repairs.team@hounslow.gov.uk

• Housing feedback: complaints.team@hounslow.gov.uk

• Recycling and rubbish: customerservices@hounslow.gov.uk

• Caretaking and grounds maintenance: customerservices@hounslow.gov.uk

• Customer relations: feedback@hounslow.gov.uk

If your enquiry is not covered by any of the above then please email: customerservice@hounslow.gov.uk

Telephone

Please note that our telephone lines can get very busy at peak times.

Their opening hours:

• Monday to Thursday 9am - 5pm

• Friday : 9am - 4.45pm

Environment and Street Services - 020 8583 5555

Planning - 020 8583 2000 - Option 7

Parking - 020 8583 2000 (This is an automated payment service, Note all appeals against tickets must be made online. We do not discuss parking tickets by telephone)

Housing & Council Tax Benefit, Council Tax  - 020 8583 4242

Business Rates - 020 8583 5708

Housing Repairs & Tenancy issues including emergency repairs - 020 8583 4000

All other enquiries - 020 8583 2000

 

RICHMOND COUNCIL

 

• Adult social care - 020 8891 7971

• Allotments - 020 8831 6110

• Blue Badge - 020 8831 6096

• Building Control - 020 8891 7117

• Business Rates - 020 8891 7725 (Monday to Friday from 10am to 4pm and Thursday from 9am to 12pm)

• Cemeteries - 020 8876 4511

• Children's services - 020 8547 5008 (call 020 8770 5000 if you have a concern about a child)

• Community safety - 020 8891 7777

• Council Tax and Benefits - 020 8891 1411

• Elections and voting - 020 8891 7775

• Freedom Pass/Taxicard - 020 8831 6312

• Licensing - 020 8545 3969

• Mayor - 020 8891 7123

• Noise and nuisance - view contact details for Environmental Health

• Housing and homelessness - 020 8891 7409

• Parking - 020 8891 1411

• Planning - 020 8891 1411

• Press Office - 020 8487 5182

• Registration services - 020 8891 1411

• Richmond Card - 020 8891 1411

• School admissions - email richmond.admissions@achievingforchildren.org.uk

• Sports - 020 3772 2999

• Waste and recycling - 020 8891 1411

Can't find what you are looking for? Call the main switchboard on 020 8891 1411.

For out-of-hours general helpline, 020 8891 7999